Terms of Service

By accessing, browsing, or using the Salesifyme platform ("Platform") located at www.salesifyme.com, including all related services, features, and applications, you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms").

If you are using the Platform on behalf of a company or organisation, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" shall refer to both you individually and the entity you represent.

If you do not agree to these Terms, you must discontinue use of the Platform immediately.

Salesifyme is an AI-powered sales performance transformation platform designed to help sales professionals and organisations measure, benchmark, and improve sales capabilities. The Platform includes the following products and features:

The availability of specific products may vary depending on your subscription plan and organisational configuration.

To access the Platform's features, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration (name, email, company, role)
• Complete email verification when required
• Maintain the security and confidentiality of your password and account credentials
• Immediately notify Salesifyme of any unauthorised use of your account or any other security breach
• Accept responsibility for all activities that occur under your account
• Not share your login credentials with others or create accounts for anyone other than yourself without authorisation

The Platform uses Firebase Authentication for secure account management. Salesifyme reserves the right to suspend or terminate accounts that violate these Terms or exhibit suspicious activity.

The Platform operates with a role-based access control system. By accepting these Terms, you acknowledge the data visibility associated with your assigned role:

Role assignments are managed by your company's administrator or Salesifyme support. Attempting to access features or data outside your assigned role constitutes a violation of these Terms.

When using the Platform, you agree NOT to:

• Manipulate, game, or fraudulently influence assessment responses to achieve artificially inflated or deflated scores
• Share, distribute, or publicly disclose assessment questions, answer keys, or scoring methodologies
• Record, share, or distribute roleplay session recordings or transcripts without the consent of all participants
• Attempt to reverse-engineer, decompile, disassemble, or derive the source code of any AI models, scoring algorithms, or proprietary platform technology
• Use the Platform to harass, discriminate against, or harm any individual
• Upload malicious content, viruses, or any material that could harm the Platform or its users
• Use automated scripts, bots, or scraping tools to access or extract data from the Platform
• Impersonate another user, misrepresent your identity, or create fraudulent accounts
• Use the Platform for any purpose that violates applicable laws or regulations
• Circumvent, disable, or interfere with the Platform's security features or access controls
• Resell, sublicense, or commercially exploit access to the Platform without written authorisation

Violation of the Acceptable Use Policy may result in immediate suspension or termination of your account without prior notice.

By using the Platform's assessment features, you understand and agree that:

• The Sales Performance Index (SPI) is a proprietary assessment methodology developed by Salesifyme that evaluates 17 core sales competencies including Product Knowledge, Prospecting, Negotiation, Closing, Communication, and Relationship Building, among others
• Assessment questions may include text-based, audio-based, video-based, or scenario-based formats
• SPI scores and competency reports are generated algorithmically and are intended as advisory development tools — they are not definitive measurements of professional capability or future performance
• AI-generated executive summaries, key strength analyses, and growth area recommendations should be interpreted in conjunction with human mentorship and professional judgement
• Salesifyme reserves the right to update assessment methodologies, scoring algorithms, and competency frameworks without prior notice
• Assessment results are not certified professional credentials unless explicitly issued as a Salesifyme Certificate

The Platform extensively uses artificial intelligence across its features. By using these features, you acknowledge and agree that:

Salesifyme continuously works to improve the accuracy and reliability of its AI features but makes no warranties regarding the accuracy, completeness, or suitability of AI-generated content for any specific purpose.

If you access the Platform through an organisational account, the following data visibility rules apply:

• Leader Visibility: Your assigned Leader can view your individual assessment reports, SPI scores, competency breakdowns, tracer bullet progress, and roleplay performance summaries
• Company Admin Visibility: Company administrators can view and manage all user accounts, assessment data, team-level analytics, and company-wide performance benchmarks within their organisation
• Super Company Hierarchy: Super Company Admins can view aggregated and individual data across all child companies within their organisational hierarchy
• Cross-Team Benchmarking: Your scores may be included in anonymised team and industry benchmarking without identifying you individually to users outside your authorised access chain

Your employer or organisation is the data controller for the organisational data and is responsible for informing you about the data collection and visibility practices within the Platform. Salesifyme acts as a data processor on behalf of the organisation.

• Certain Platform features require a paid subscription. Pricing, features, and plan details are available on the Platform's pricing page
• Subscription fees are billed in advance on a recurring basis (monthly or annually) unless otherwise specified
• All fees are non-refundable unless explicitly stated in a written agreement or required by applicable law
• Salesifyme reserves the right to modify pricing with 30 days' advance notice to existing subscribers
• Failure to pay may result in suspension or downgrading of your account and loss of access to premium features
• Enterprise and custom pricing arrangements are governed by separate written agreements

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information. By agreeing to these Terms, you also agree to our Privacy Policy.

We do not sell your personal data to third parties. For full details on data handling practices, data subject rights, and cookie usage, please refer to the Privacy Policy.

• Salesifyme strives to maintain Platform availability but does not guarantee uninterrupted, error-free, or secure operation at all times
• We may perform scheduled and unscheduled maintenance that temporarily affects availability
• We reserve the right to modify, update, or discontinue any feature or product within the Platform at any time with reasonable notice
• Material changes that significantly affect existing functionality will be communicated to users in advance when reasonably possible
• Third-party service disruptions (including cloud infrastructure, AI providers, or authentication services) are beyond our control

Salesifyme specifically disclaims liability for any hiring, employment, promotion, or compensation decisions made based on SPI scores, AI-generated evaluations, Scout interview reports, or any other Platform-generated data. Such decisions are the sole responsibility of the hiring entity or employer.

You agree to indemnify, defend, and hold harmless Salesifyme, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your violation of these Terms
• Your use of the Platform in any manner not authorised by these Terms
• Content you upload to the Platform
• Your violation of any applicable law or regulation
• Employment or hiring decisions based on Platform-generated data
• Any claim by a third party arising from your use of the Platform

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Platform shall first be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration under the rules of the applicable arbitration institution in India. The language of arbitration shall be English.

Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its intellectual property rights or confidential information.

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

These Terms were last updated on September 3, 2026. We encourage you to review them periodically for any changes.