Privacy Policy
Your trust is the foundation of our platform. This policy explains how Salesifyme collects, uses, and protects your data.
Last updated: September 3, 2026 • Effective: September 3, 2026
1Introduction
Welcome to Salesifyme ("we," "us," or "our"). Salesifyme is an AI-powered sales performance transformation platform that helps sales professionals and organisations measure, benchmark, and improve sales capabilities through data-driven assessments, personalised coaching, and AI-powered practice tools.
This Privacy Policy describes how we collect, use, store, share, and protect personal information when you use our website at www.salesifyme.com and all related services, products, and features (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.
2Information We Collect
2.1 Account Information
When you register for a Salesifyme account, we collect:
- Full name, email address, and password credentials
- Company name, job title, and professional role
- Profile information such as department, region, and experience level
- Account verification data (email verification status)
2.2 Assessment & Performance Data
Through our SPI Core assessment engine, we collect:
- Responses to skill assessment questionnaires across 17 core sales competencies
- Sales Performance Index (SPI) scores and competency benchmarks
- Skill category performance data (Product Knowledge, Prospecting, Negotiation, Closing, Communication, Relationship Building, and more)
- AI-generated competency reports, growth plans, and development recommendations
- Tracer Bullet progress tracking data and milestone completions
- Certificate and credential data upon assessment completion
2.3 AI Interaction & Roleplay Data
When using our Sales Arena and AI-powered features, we collect:
- Audio recordings and transcripts from AI roleplay sessions
- Elevator pitch recordings and AI-generated performance evaluations
- Conversation intelligence (SCI) call recordings and analysis data
- AI mentor interaction logs and coaching session summaries
- Scout hiring interview recordings, transcripts, and evaluation scores
2.4 Content & Resource Data
Through our Vault and LMS features, we may collect:
- Documents, presentations, and training materials uploaded to the Vault
- Learning module progress, quiz scores, and completion records
- Resource access history and content engagement metrics
2.5 Communication & Collaboration Data
- Task assignments, priorities, statuses, and category tags
- Calendar integrations and meeting scheduling data
- Team communication records within the platform
2.6 Technical & Usage Data
- Device information (browser type, operating system, screen resolution)
- IP address, approximate geographic location, and time zone
- Pages visited, features used, session duration, and navigation paths
- Error logs and performance diagnostics
- Cookie identifiers and local storage data
3How We Use Your Information
We use the information we collect for the following purposes:
SPI Assessment & Reporting
Generating your Sales Performance Index scores, competency radar charts, and personalised reports across 17 sales competencies.
Pathfinder Coaching
Creating personalised development action plans, identifying priority growth areas, and recommending targeted training content.
Sales Arena Practice
Powering AI roleplay scenarios with customer personas, generating performance evaluations, and tracking improvement over time.
Conversation Intelligence
Analysing sales call recordings through our SCI engine to provide actionable insights on communication effectiveness.
Scout Hiring
Conducting AI-powered hiring interviews, generating candidate evaluation reports, and benchmarking candidates against role requirements.
Team & Org Analytics
Providing Leaders and Super Company Admins with aggregated team performance dashboards, benchmarks, and trend analysis.
Platform Improvement
Improving our AI models, assessment methodologies, and platform features based on aggregated, anonymised usage patterns.
Communication
Sending assessment results, progress updates, platform announcements, and support communications.
4AI & Automated Decision-Making
Salesifyme extensively uses artificial intelligence and machine learning across the Platform. We are committed to transparency about how these technologies affect you:
Transparency Notice
- SPI Scoring: Assessment responses are scored using our proprietary competency framework. AI generates interpretive reports including executive summaries, key strengths, and growth areas. These scores are advisory tools, not definitive measures of professional worth.
- Roleplay Analysis: AI personas evaluate your roleplay and elevator pitch performance, providing structured feedback on communication, persuasion, and sales technique. Evaluation criteria are predefined and consistent.
- SCI Insights: Conversation intelligence analysis uses AI to extract patterns from sales calls. Results are meant to support coaching, not replace human judgement.
- Scout Interviews: AI-conducted hiring interviews generate candidate evaluation reports. These reports are intended to augment — not replace — human hiring decisions.
- Pathfinder Plans: Development recommendations are algorithmically generated based on assessment data. They should be reviewed in context with mentorship and managerial guidance.
You have the right to request human review of any significant AI-generated assessment or decision that affects your employment status or professional evaluation. Contact us at privacy@salesifyme.com to exercise this right.
5Data Sharing & Disclosure
We do not sell your personal data.
Salesifyme will never sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is your own.
We may share information in the following limited circumstances:
Within Your Organisation
Your company's designated Leaders can view team-level assessment reports, SPI scores, and performance trends for their direct reports. Super Company Admins can view aggregated data across child companies within their organisation hierarchy. This data sharing is an integral part of how the platform delivers organisational value, and your employer is responsible for informing you about this access.
Salesifyme Administrators
Salesifyme platform administrators have access to user data for the purposes of system administration, customer support, assessment management, and platform maintenance.
Service Providers
We use trusted third-party service providers to operate the Platform, including Google Firebase (authentication, database, and hosting), Google Cloud Platform (infrastructure and AI services), analytics providers, and email service providers. These providers are bound by contractual obligations to protect your data and use it only for the services they provide to us.
Legal Requirements
We may disclose information if required by law, legal process, government request, or to protect the rights, property, or safety of Salesifyme, our users, or the public.
Aggregated & Anonymised Data
We may share aggregated, anonymised, or de-identified data that cannot be used to identify individual users for industry benchmarking, research, and platform improvement purposes (e.g., publishing industry-wide sales competency trends).
6Data Security
We take the security of your data seriously and implement industry-standard security measures, including:
- Authentication: Firebase Authentication with secure session management, email verification, and password recovery mechanisms
- Encryption: All data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption through Google Cloud services
- Access Controls: Role-based access control (RBAC) ensuring users can only access data appropriate to their role (Sales Rep, Leader, Super Company Admin, or Salesifyme Admin)
- Infrastructure: The Platform is hosted on Google Cloud Platform with enterprise-grade physical and network security
- Monitoring: Continuous monitoring for suspicious activity, unauthorised access attempts, and security vulnerabilities
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying affected users in the event of a data breach.
7Data Retention
We retain your data for as long as necessary to provide our services and fulfil the purposes described in this policy:
- Account Data: Retained for the duration of your account. Deleted within 30 days of account termination upon request.
- Assessment Reports & SPI Scores: Retained for the duration of your subscription or your company's subscription to enable progress tracking over time.
- Roleplay & Call Recordings: Retained for up to 12 months for analysis and coaching purposes unless longer retention is requested by your organisation.
- Scout Interview Data: Retained as per the hiring organisation's data retention requirements, typically 6–24 months.
- Usage & Analytics Data: Retained in aggregated, anonymised form indefinitely for platform improvement. Identifiable analytics data is retained for up to 24 months.
You or your organisation's administrator can request early deletion of data. See Section 8 for details.
8Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Correction
Request correction of inaccurate or incomplete data.
Right to Deletion
Request deletion of your personal data, subject to legal retention requirements.
Right to Portability
Request your data in a structured, machine-readable format.
Right to Objection
Object to certain processing activities, including AI-based profiling.
Right to Restriction
Request restriction of processing in certain circumstances.
Right to Withdrawal of Consent
Withdraw consent for processing based on consent at any time.
Right to Human Review
Request human review of automated decisions that significantly affect you.
To exercise any of these rights, contact us at privacy@salesifyme.com. We will respond to your request within 30 days. Please note that for data managed within an organisational context, some requests may need to be directed through your company's administrator.
10Children's Privacy
The Platform is designed for business professionals and is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@salesifyme.com, and we will promptly delete such information.
11International Data Transfers
Your data may be processed and stored on servers located outside your country of residence. The Platform uses Google Cloud Platform infrastructure, which may involve data processing in multiple jurisdictions. We ensure that appropriate safeguards are in place for international data transfers, including compliance with applicable data protection regulations.
By using the Platform, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
12Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will:
- Update the "Last updated" date at the top of this page
- Notify registered users via email for significant changes
- Provide prominent notice on the Platform if required
We encourage you to review this page periodically. Continued use of the Platform after changes constitutes acceptance of the updated policy.
13Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Inquiries: privacy@salesifyme.com
Legal Inquiries: legal@salesifyme.com
General Support: Contact & Support Page
Mailing Address: Salesifyme, India
We aim to respond to all privacy-related inquiries within 30 calendar days.